Vizio VAP430 - Quickstart Guide Manuel d'utilisateur télécharger pdf (Page 19)

HELP & TROUBLESHOOTING

I am having trouble connecting to my network.

• If you are using an Ethernet cable, ensure it is securely connected to your router/modem and the

Stream Player.

• If you are connecting wirelessly, try repositioning the Stream Player or your router/modem for the best

wireless connection.

• Turn all devices off. Restart your router/modem.

• Try to use another internetHtonnected device. If it is not working correctly, call your internet service

provider [ISP].

There is no picture on the TV.

• Ensure all devices are plugged in. Turn all devices on.

• Set your TV input to the HDMI port the Stream Player is connected to.

• Ensure the HDMI cable connected to your TV is connected to the OUT port on the Stream Player. See

page 8.

• Press the INPUT button. Select a different app or input souroe.

There is a picture but no sound.

• Ensure your TV is not set to MUTE.

• Increase the volume on your TV.

• If you are using a cable or satellite box. increase the volume on that device.

• If the issue only happens with one app, try restarting that app or checking the in-app settings.

The remote control is not working.

• Ensure the battery tray is inserted properly. See page 11.

• Place new batteries into the remote.

• TIP: Your Player is also compatible with many USB keyboards and mice. Connect the keyboard or

mouse to the USB port on the player to use.

How do I reset the Stream Player to factory default settings?

1. WARNING; All of your data will be deleted. Press the V Button on your remote.

2. Select Settings > System Settings > Restore to Factory Settings.

3. Confirm that you wish to reset the unit back to default by selecting RESET.

4. The player will reboot. Follow the on-screen instructions.

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Vizio VAP430 - Quickstart Guide Manuel d'utilisateur Page 19